Call Center

 

If you have any concerns or questions regarding the use of electronic tax services, automated information systems (SIA) in the fiscal and public procurement fields, the application of tax legislation, or other aspects related to this field, please contact the call center 080001525 of the State Tax Service, served by the operators of the Customer Assistance Department within the Center of Information Technology in Finance (CTIF).

The call center operates daily, from Monday to Friday, between 8.00 and 17.00. Calls to 080001525 are free and can be made from any locality of the Republic from any landline or mobile phone.

After dialing 080001525, the customer can select the consulting areas, as follows:

• button 1 - consultations in the field of tax legislation (information on income tax, value added tax, excise duties, other taxes, local taxes, entrepreneurial patent);
• button 2 - technical assistance regarding the use of electronic tax services;
• button 3 - reporting cases of non-compliance with the tax legislation;
• button 4 - reporting conflict and corruption situations of tax officials;
• button 5 - verification of excise stamps.

At the same time, interested persons can benefit from the Call Center help by dialing the following numbers:

• 022 822 222 - for technical support regarding the use of the website www.servcii.fisc.md;
• 022 822 228 - for the verification of excise stamps;
• 022 822 238 - for consulting regarding the use of the new SIA "State Register of Public Procurement" (MTender).

People who have questions regarding the use of electronic tax services can send them to the Call Center and to the e-mail address assistanta@sfs.md , people who want to connect to the electronic tax services can send copies of the corresponding documents to the e-mail certificare@sfs.md.

More information on the procedure of connecting to electronic tax services can be found in the Frequently Asked Questions / Electronic Tax Services section

Contacting the Call Center

Officials within the public authorities / institutions /  public/budgetary from the districts of the Republic, which use the automated information systems (SIA) in the field of public finances, managed by the Center of Information Technologies in Finance (CITF), can call on the help of the CITF representatives in the field that provides the applicants with services. IT consulting and technical support.

The CTIF filed representatives provide the necessary consultative support by telephone and by electronic mail. At the same time, they execute the works stipulated in the contracts concluded by the CITF with the authorities and public institutions at the clients' places of work, either in municipalities, district centers or rural localities.

The names and contact details of the CITF filed representatives can be found on the official website of the institution www.ctif.gov.md

Location

Mobile

Surname, Name

Municipality CHIȘINĂU

022(262-526)

Chirica Valeriu

Municipality CHIȘINĂU

022(262-526)

Petcu Iurie

The Regional Treasury Center

067195664

Potîngă Roman

Municipality BĂLŢI

067195645

Sadovici Leonid

District  CANTEMIR, LEOVA

067195381

Coroi Oleg

District CEADÎR-LUNGA, VULCANEȘTI

067195637

Apostolov Iuri

District REZINA

067195641

Casian Sergiu

District CĂLĂRAȘI

067195679

Baxanen Valentin

District ŞOLDĂNEŞTI

067195626

Bîtea Ion

District STRĂŞENI

067195281

Bodrug Elena

District CRIULENI, DUBĂSARI

067195691

Bradu Adrian

District DROCHIA

067195871

Bulat Mariana

District RÎŞCANI

067195650

Macari Elena

District CĂUŞENI

067195341

Țurcanu Ion

District ŞTEFAN VODĂ

067195608

Coroi Andrei

District CIMIŞLIA

067195668

Gradinar Tatiana

District EDINEŢ

067195977

Masleac Alexandr

District ORHEI

067195690

Macovei Sergiu

District COMRAT

067195670

Croitor Andrei

District SÎNGEREI

067195653

Moldovanu Mariana

District OCNIŢA

067195631

Ciumac Ruslan

District DONDUŞENI

067195684

Padnevici Veaceslav

District CAHUL

067195692

Pînzaru Viorel

District ANENII NOI

067195481

Postica Vladimir

District TARACLIA

067195646

Runtov Vasili

District GLODENI

067195649

Rusnac Denis

District TELENEŞTI

067195687

Sasu Maxim

District FĂLEŞTI

067195693

Seraciov Andrei

District UNGHENI, NISPORENI

067195781

Talpă Valeriu

District BRICENI

067195694

Tăutul Igor

District  SOROCA

067195643

Cernei Roman

District HÎNCEȘTI, IALOVENI

067195647

Bicec Petru

District BASARABEASCA

067195661

Calinicenco Denis

District FLOREŞTI

0250(84-146)

Stîrcu Eduard